1Who is responsible for your data
This website, imersaoherbdigital.online, is operated by HERBDELUX LLC, a limited liability company registered in the United States, doing business as Herbdelux Digital, with a business address at 28 W Flagler St, Ste 300B, Ofc 3209, Miami, FL 33130, United States.
Herbdelux Digital is the controller of the personal data processed here: we are the ones who decide why and how this data is used. As the company is based in the United States, this policy follows US law. For people in Brazil, Law No. 13,709/2018 (Brazilian General Data Protection Law, LGPD) also applies, since it covers any company that processes data of people in Brazil, and this policy was written to comply with it.
Contact for personal data matters, including as data protection officer for LGPD purposes: Herbdelux Digital, through the channels in section 13.
2What data we process
When you contact us
If you reach out to us on WhatsApp, by email or on social media, we receive whatever you choose to send, such as your name, phone number and the content of your message.
When you buy the immersion or another product
Payment takes place on payment and digital product delivery platforms, not on this website. We do not receive, see or store card numbers. The platform passes on to us the data needed to grant your access, provide support and meet tax obligations, usually your name, email, phone number, CPF (Brazilian taxpayer ID) and the product purchased.
When you buy Leavox, Vox AI or tokens
If you buy 1 year of access to Leavox, Vox AI or Vox AI tokens, your name and email are shared with Leavox to create and activate your access. Whatever you do inside the platform is governed by Leavox's own privacy policy.
Data collected automatically
- IP address and approximate location by city
- Device type, browser and operating system
- Pages visited, time spent and where the visit came from, including which ad
- Cookie and ad pixel identifiers (see section 5)
What we do not collect
We do not ask for sensitive data, such as information about health, religion, political opinion, racial or ethnic origin, trade union membership, sex life, genetic or biometric data. If any such data reaches us on your initiative, we delete it as soon as we notice.
3What we use it for
We do not sell, rent or give your data to anyone.
4Legal basis
For people in Brazil, all processing carried out here relies on one of the legal bases in articles 7 and 11 of the LGPD:
- Consent: for advertising cookies and pixels and for sending news and offers.
- Preliminary procedures and performance of a contract: when you contact us or buy the immersion, Leavox, Vox AI, tokens or another product.
- Compliance with a legal obligation: for issuing tax documents and keeping access logs, as required by the Brazilian Internet Civil Framework (Marco Civil da Internet).
- Legitimate interest: for measuring website performance and preventing fraud and abuse, in a proportionate way and without surprising you.
- Regular exercise of rights: for defending ourselves in any judicial, administrative or arbitration proceedings.
6Who we share it with
Each of these companies has its own privacy policy, which also applies to the use of their services.
7International transfer
Herbdelux Digital is based in the United States, and some of the providers listed above store data on servers outside Brazil. For this reason, the data of people in Brazil is transferred to the United States and, in some cases, to other countries. This transfer takes place based on the cases provided for in article 33 of the LGPD and on the contractual safeguards offered by the providers.
8How long we keep it
- Contacts that did not result in a purchase: up to 12 months after the last conversation.
- Customers: while you have access to the products and for 5 years afterwards, for tax purposes and for defense in any proceedings.
- Website access logs: 6 months, as required by article 15 of the Brazilian Internet Civil Framework (Marco Civil da Internet, Law No. 12,965/2014).
- Cookies and pixels: for the period defined by each tool.
Once the period has passed, the data is deleted or anonymized.
9Security
The website runs over an encrypted connection (HTTPS), and the accounts used in the business have restricted access and two-step verification. Payment data stays with the payment platforms, which follow their own security standards.
No system is completely secure. If an incident occurs that may pose a relevant risk or harm to you, we will notify you and, where required by law, the competent authorities, such as the Brazilian National Data Protection Authority (ANPD) for people in Brazil, explaining what happened, which data was affected and what is being done.
10Your rights
We grant you, free of charge and wherever you live, the following rights over your data (for people in Brazil, they are provided for in the LGPD):
- Confirmation and access: to know whether we process your data and to receive a copy.
- Correction: to correct incomplete, outdated or inaccurate data.
- Anonymization, blocking or deletion of unnecessary or excessive data, or data processed in breach of the law.
- Portability: to receive your data so you can take it to another provider.
- Deletion of data processed based on your consent.
- Information about who your data has been shared with.
- Withdrawal of consent, at any time.
- Objection to processing based on legitimate interest.
To exercise any of them, use the channels in section 13. We reply within 15 days and may ask you to confirm your identity before handing over any data, to protect you.
If our reply does not resolve the issue and you are in Brazil, you can file a complaint with the ANPD at gov.br/anpd.
11Minors
This website and the products are intended for people over 18. We do not knowingly collect data from children or adolescents. If we find out that we have received data from a minor without the consent of a parent or legal guardian, we delete the record.
12Changes to this policy
If this policy changes, the date at the top changes with it. When a change is relevant, such as a new purpose of use or a new type of data collected, we notify customers through the channels we have for them before it takes effect.
13How to reach us
Mail: HERBDELUX LLC, 28 W Flagler St, Ste 300B, Ofc 3209, Miami, FL 33130, United States.
See also the Terms of Use.